We act with INTEGRITY
Although our workload is tremendous, we know that our reputation is only as good as our last job, and we pride ourselves on our sterling image.
- We act with integrity and show respect.
- We are committed to a strong code of ethics.
- We show respect for and value all individuals for their diverse backgrounds, experiences, styles, approaches and ideas.
- We listen to others to foster an understanding environment.
- We strive to always assume positive intent.
We are all ACCOUNTABLE
We are only satisfied when the customer’s expectations are exceeded.
- We are all accountable, and focus on taking care of the customer.
- We take personal accountability for our actions and results.
- We focus on finding solutions and achieving results.
- We actively engage in discussions and commit to decisions once they are made.
- We involve others in decisions and plans that affect them, the customer, and the business.
- We keep promises and commitments made to others.
- We personally commit to the success and well-being of teammates
- We embrace the belief that all injuries are preventable and that achieving a healthy and safe environment starts with “me.”
We are all PASSIONATE
Our customers aren’t numbers; they’re friends. And their satisfaction is our number one goal. It’s that simple.
- We are passionate about our business, and our customers.
- We consistently delight our customers through the high quality of our products, services and employee interactions.
- We promote a positive, energizing, optimistic and fun environment.
- We are professional in name, appearance and how we treat our customers.
- We are concerned for employees’ professional development and safety as well as for the satisfaction of the customer.